Shipping policy

Terms of delivery

After confirmation of order, the Company undertakes to deliver to its carrier all the references ordered by the buyer and this in the shortest time. This carrier undertakes, by contract with the Company, to deliver the order to the delivery address entered by the Customer, and provided to the carrier by the Company. In addition, for any delivery outside Metropolitan France, the Customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the country's legislation. receipt of the order.

In the case of Overseas Departments and Territories (O.M. / T.O.M.), delivery charges will be increased according to the tariffs in force at the carrier.

Modes of Delivery Delivery will be made by La Poste Colissimo Tracking / Other international standard carriers / Mondial relay according to your choice of delivery. Delivery charges are the responsibility of the Customer and may vary depending on the tariff of the carrier, as well as the various options subscribed ("Standard Delivery J + 3" - "Standard International J + 10" - "Mondial relay J + 5 ").

Delivery delay The average delivery times observed for a delivery in Metropolitan France are from 3 to 6 working days, depending on the destination of the shipment. No delivery is provided on Saturdays, Sundays and public holidays. This time can be shortened or lengthened depending on the chosen delivery option. These deadlines are indicative and without obligation on our part, and can not be the subject of a claim for compensation from the Company. Delivery times indicated on the order confirmation email sent by the Company apply from the receipt of the latter, except for orders paid by check or transfer, whose shipping is effective only from the reception of the payment.

Terms of shipping The conditions of delivery of our products are governed by the General Conditions of Transport established by the carrier concerned according to the type of service used.

According to the General Conditions of Transport of the aforementioned companies, we inform you that: bulky packages are not delivered to the floor but are delivered at least at the door step of the house or building. the delivery is not necessarily the subject of a prior appointment. However, it is the Customer's duty to leave a telephone number with the Company so that it can be contacted during the day. if the Customer is absent from his home upon delivery, a notice will be left in his mailbox with the carrier's details, so that the Customer can contact him within 24 hours and make an appointment for a second presentation. complaints By signing the delivery note, the Customer accepts the products delivered in the state and therefore no claim for damages during transit will be accepted. It is the Customer's responsibility to carry out any checks and make any detailed reservations when the equipment arrives and to exercise any recourse against the carrier. It is the Customer's responsibility to check the contents of the package at the time of delivery and to make reservations, if any, on the delivery note in the presence of the carrier. These reservations must be sent to the Company, within 2 working days from the day after the date of delivery of the package, failing which the right to the claim will cease to be acquired: by email at contact@modezty.fr